I challenge anyone who has worked in our industry for a significant amount of time not to share the same level of respect for House Keeping team members that I do. They are literally the backbone of our business, they own a critical part of the guest journey and play the most significant role in supporting our brand integrity.
As a General Manager in full-service hotels, I never once missed the chance to ensure that International House Keeping Appreciation Week was firmly in our hotel calendar, with every department playing a role in recognising the House Keeping team for everything that they do. An entire week of daily events and activities that inject some extra fun into the work place, whilst most importantly letting the team know just how much we value them
So, after hosting some regional activity last year, I was delighted that we were able to introduce IHKAW to the entire estate of Premier Inn this year and I think we made it a pretty awesome debut. Up and down the country our leadership teams got behind the week in earnest, we even had Whitbread board member and Group Finance Director, Nicholas Cadbury travel all the way up to Glasgow to help recognise and say "thank you" to the teams.
So a big thank you to everyone who got involved in IHKAW and a huge thank you to House Keepers across our industry for everything that you do.
Roll on IHKAW 2018 and Rock-On our House Keepers!
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